Home delivery (Colissimo):

Free for orders of €60 and more.

Otherwise, €4.95 fee for orders below this amount.

Shipping costs are refunded only if the complete order is returned (not in case of partial return).

Delivery to a relay point (Colissimo Relais or Mondial Relay):

Free with no minimum purchase.

Packages remain available at the relay point for 14 days.

Returns:

Return deadline:

You have 30 days after delivery to return an item.

If the package is collected from a relay point, the period starts from the date of delivery to the relay point.

Conditions for a return:

Products must be returned within 30 days of receipt.

Products must be unworn and unwashed.

“We Love Uni” labels must be attached.

Return costs:

Supported by We Love Uni, so you don't have to pay anything.

A return label is included or sent by email.

Refund :

Made within 10 working days after receipt of the return.

A confirmation email will be sent once the refund has been processed.