Privacy Policy
Data Collection, Use and Protection Policy of www.weloveuni.com
The trust you place in us is our priority. In order to continually improve your We Love Uni experience, we collect data on your browsing and use of the site www.weloveuni.com . We guarantee the complete protection of this personal data. Your shopping experience is and will remain perfectly safe. In accordance with the legislation in force, we would like to detail the collection and use of your data.
1. IDENTITY OF THE DATA CONTROLLER
www.weloveuni.com
In accordance with the Data Protection Act of 6 January 1978, as amended, you have the right to access, rectify and delete your personal data. You can at any time find out what data we have stored and request that it be corrected, blocked or deleted. If you wish to object to the collection, processing or use of all or part of your data by We Love Uni in accordance with this data protection policy, you can send your objection by email on the contact page or by post to the contact details above, providing your surname, first name, postal address and a valid ID.
2. DEFINITION OF PERSONAL DATA
Personal data is concrete or personal information relating to a specific or identifiable natural person (for example, your name, telephone number, address, as well as all basic data provided when creating your customer account).
Non-private (“pseudonymous”) data is information about a particular person or account that is not sufficient to identify that person.
3. DATA COLLECTION
We collect and record data about your browsing when you access www.weloveuni.com , when you:
• Browse the site
• Fill your cart
• Create an account
• Place or return an order
• Subscribe to an alert or newsletter
• Write a product review
• Fill out a form
• Contact customer service
• You disconnect
This data is collected in particular through the presence of cookies in accordance with current legislation, as well as when creating a customer account. The information requested when opening a customer account is, unless otherwise stated, mandatory for the execution of an order. The information collected includes (depending on your use of the site): your name, your email address, your physical address, your telephone number, your browsing history, your browser, the device used to access the site (mobile or desktop), the referrer URL (link through which you arrived on www.weloveuni.com ).
4. USE OF DATA
The information collected is used to:
• Improve your overall experience
• Make it easier to manage your account
• Keep you informed of new developments
• Contact you
• Keep you informed of the progress of your orders
• Carry out satisfaction and opinion surveys
• Provide you with personalized advertising content
• Prevent and deter fraud
• Improve our customer service and your support
• Get to know you better and offer you a personalized offer
Generally speaking, the personal information that you agree to provide to us allows you to place an order on and allows us to provide our online sales service, administer our platform and improve our marketing policy.
5. FIGHT AGAINST FRAUD
We Love Uni reserves the right to verify the personal data provided when placing an order and to adopt all necessary measures to verify that the account debited is that of the person placing the order. In order to avoid fraudulent payments, proof of identity and/or address may be requested. We Love Uni reserves the right to cancel any order that does not satisfactorily respond to this verification.
6. TRANSMISSION OF DATA TO THIRD PARTY ORGANIZATIONS
Your personal information will be transmitted to third parties only if the law allows it and as part of the execution of your order, its invoicing, for own marketing purposes if you have previously consented to it. The service providers we use (carriers, banks, hosts, etc.) only receive the data necessary for the execution of your order or our contract.
In this context, they can use this data only for the purpose of carrying out their mission. We only share your personal data with trusted partners who allow us to provide our services, as long as they agree to keep this information confidential. We are the sole owners of the information collected on weloveuni.com: your personal data will not be sold, exchanged or transmitted to another company without reason or without your consent, outside the framework of use defined above.
Your personal data may be shared with authorized agencies as part of preventive or punitive investigations against illegal activities, fraud, hacking, violations of our terms of use and situations involving potential threats to the physical safety of any person or when the law compels us to do so.
Non-private information may be shared with third parties for marketing, advertising or other purposes.
7. NEWSLETTER AND ALERTS
We send newsletter and personalized alerts in the form of emails or SMS when you sign up for these promotional messages. If you no longer wish to receive promotional messages, you can unsubscribe at any time in the "My Subscriptions" section of your Account or by clicking on the unsubscribe link at the bottom of each promotional email or in each promotional SMS. Unsubscribing from promotional messages will not stop service communications (order status, etc.)
8. ADVERTISING BANNERS
In order to keep you informed about new products and news that may interest you, we use the data collected during your visit to display advertising banners on other websites that you visit. This data is generally processed using cookies, pixels or web beacons. For us, this is to make our advertising offer more personal and relevant to the products that have previously interested you. In this context, we only use pseudonymous data: no personal data is stored in cookies.
9. MARKET STUDIES, SATISFACTION AND OPINION SURVEYS
The data used in studies and surveys, collected on the site or sent through a form, are not used for advertising purposes. They are also not transmitted to third parties or published. If you participate in a survey, you are informed about the processing and use that will be made of your information. You can at any time object, in whole or in part, to the processing of this information by contacting We Love Uni at the contact details mentioned at the top of the page.
10. COOKIES
Cookies are small files stored on your device (computer, tablet, phone) that collect various data to enable exchanges with our system via your Internet browser. There are two types of cookies: session cookies that are deleted as soon as you close your browser; temporary/permanent cookies that are saved for a variable period even after closing the browser. Cookies make it easier to browse (for example by pre-filling your login information or saving your shopping cart from page to page), improve the security of data processing and offer a better, more personalized shopping experience (recommendations based on your history, etc.)
Cookies are not essential to browsing We Love Uni. However, the operation of the site and our services may be limited by the absence of cookies. You can configure your browser to subject the recording of cookies to your authorization (see your browser help for the procedure to follow). If you only wish to refuse cookies from our service providers and partners, you can select "block third-party cookies" in your browser settings.
Cookies allow our system to recognize repeat visitors when they access the site, but no personal information is stored in these files. They only record pseudonymous data and communicate encrypted with the site.
11. PROTECTION OF INFORMATION
We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.
12. LOG FILES
Every access to www.weloveuni.com results in the transmission of usage data by the browser, which are stored in server log files ("logs"). The data stored contains the following information: date and time of the visit, name of the site visited, IP address, referrer URL, volume of data transferred, product and version information of the browser used.
We analyze this data for server maintenance and optimization purposes, and to improve the site and related services. It also allows us to detect errors and correct them before they impact the user experience. Finally, this data allows us to prevent distributed denial of service (“DDoS”) attacks, which can render a site inoperable for a short period of time by saturating it with requests.
13. SECURE DATA TRANSMISSION
Your personal information is systematically encrypted before transmission to our service providers and when you log in to your customer account. We use the TLS (Transport Layer Security) and SSL (Secure Socket Layer) protocols to secure your data. In addition, we secure our site and other systems using technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by any unauthorized person.
14. CONSENT
By using www.weloveuni.com , you consent to this privacy policy.