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Shipping Policy
We offer several delivery options for a seamless shopping experience tailored to your needs.
Home delivery - Colissimo (La Poste)
Receive your purchases directly at home or at the address of your choice with our reliable Colissimo (La Poste) service.
Delivery costs:
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Free: Home delivery is free for all orders totaling €75 or more .
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€4.95: For orders under €75.
Estimated delivery time:
We guarantee dispatch and delivery within a total of 3 to 5 working days from your order. Once your order has been dispatched, the delivery time by Colissimo is generally 2 working days .
Order tracking:
As soon as it is shipped, you will receive a confirmation email with a tracking link, allowing you to track your package in real time.
Reimbursement of Delivery Costs:
Home delivery fees paid will be refunded if you return your entire order. In the event of a partial return, the initial delivery fee will not be refunded.
Delivery to Relay Point - Mondial Relay
Enjoy maximum flexibility by collecting your package from one of our 9,000+ Mondial Relay collection points in mainland France.
Delivery costs to Relay Point:
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This service is completely free, regardless of the amount of your order . No minimum purchase is required.
Network and choice of Relay Point:
Choose the most convenient relay point for you (local shops) when ordering.
Notification and Withdrawal:
You will be notified by email as soon as your package is available at the selected collection point. This message will include all the necessary information for collection.
Withdrawal deadline:
Your package will be kept for 8 days at a Point Relais® or 5 days at a Locker. After this period, the package will be returned to our warehouse.